顧客の助け
- Pay with Credit/Debit Card
The available credit/debit card options are listed below.
This transaction is strongly secured and encrypted by Stripe.
Please note that our store does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
You also use Apple Pay if you are using Apple devices.
- Pay with Paypal
When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
PROCESSING TIME
We’re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you
Orders placed over holidays and weekends will be processed in the following business days.
Please note that delivery of orders with more than one item may ship on different dates according to stock availability.
STANDARD SHIPPING
Shipping time for order:
- Normally, it takes 5-15 business days to deliver the package to USA.
- For others countries’ customers, please allow 15-20 business days of shipping time.
注文時にアカウントを作成し、また「マイアカウント」ページに直接作成できます。
配送先住所を変更するには、できるだけ早くお問い合わせください。注文が正しいアドレスで受け取れるかどうかを確認するのに役立ちます。
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
決済カードによる決済はすべてペイパルで処理され、世界で最も安全な決済プラットフォームの1つです。 ご購入のお支払いはPayPalにて承っております。
コンピュータとペイパルシステム間で送信されるすべての機密情報は、自動的に暗号化され、あなたの情報は秘密保持されます。
税関手数料は国の法律によって異なります。 私たちの経験は、あなたが任意の通関手数料を支払う必要はありませんケースの大半で。 注文を控えめな贈り物としてマークします。 また、別途の荷物でより大きな注文をお送りし、かかる料金を避けます。
YES. No matter where you live, we ship our products all over the world.
複数の異なる項目を注文した場合は、個別に送信できます。
We recommend you to track your package with USPS if you are in the US, or 17TRACK for the other countries.
Track with USPS
Track with 17TRACK
Note: Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately.
通常、送信者があなたのパッケージを出荷した後、それはキャリアによって処理されます、そしてそれらは追跡情報をスキャンし、入れます。 これらのスキャンイベントとシステムの可用性を追跡する遅延があります。 通常、処理には5〜10日かかります。郵便サービスが出荷を処理する速度に応じて時間がかかるため、追跡情報はすぐにオンラインで表示されない場合がありますので、もう一度追跡してください。
- キャリアはパッケージをまだ受け入れていません。
- キャリアは、パッケージの追跡情報をスキャンし、入力していません。
- 追跡番号が間違っているか、無効です。
- アイテムは、もうしばらく前に投稿されました, 情報は利用できません.
We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one’s mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.
Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.
Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
配達を試みたが、失敗しました、これはいくつかの理由によるかもしれません。 配送業者へご相談ください。 提供に失敗したパッケージについては、弊社では責任を負わないものとします。
- アドレスで拒否された項目
- 誤り/無効/不完全なアドレス
- 期限の期限 - 一部の国では、受信機は地元の郵便局に荷物を請求することをお勧めします。 未払いの場合は、荷物を倉庫に送り返します。
- アドレス: 配達時にアドレス帳は利用できません
- 税関ポリシー、規則、規制
荷物が届かない場合は、地元の郵便局に連絡して、商品をすぐに再配達または収集することをお勧めします。 一般的に、配送業者には回収期限があり、荷物を一度にピックアップするか、倉庫に返却される場合があります。
この場合、パッケージが返されたかどうかを待つ必要があります。
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.
Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
お客様がお受け取りいただいた商品が誤りや不具合が生じた場合は、速やかに当社までご連絡頂き、お名前、注文番号、問題の簡単な説明をさせていただきます。
アイテムを別々の小包に送る場合がありますので、メールのチェックをお願い致します。
アイテムが見つからない場合は、注文番号、出荷ラベルを示すパッケージの欠落したアイテムの製品タイトルと写真にご連絡ください。
ご注文後7日前までに、ご注文に関する問題が報告されます。 要求が事前に必須時間内に提出されていない場合、残念ながら、私たちはあなたを助けるためにできるものはありません。
Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address.Kindly provide us with your full name and order number.
If your order hasn’t been processed yet, we will help you to change the items you wish to replace.
Cancellation of an order is possible as long as the order hasn’t been shipped yet. A cancellation fee of 10% is charged to a customer who wants to cancel their order. Cancellation of an order is not possible for orders that have already been shipped.
Please bear in mind that product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colors of products may also appear different to those shown on the site. Most of the product images shown are not REAL product photos, but templates and mockups to showcase our designs. Please handle your expectations.
